We, the management and employees of Shatha Al-Jubail International Trading Est. are committed to provide the best in class products and services and maintain leadership position in the markets we serve.
Our goal is to achieve utmost customer satisfaction in supply of products & services related to Lab equipments, Lab and industrial Chemicals, lab-wares & Glass-wares, and Industrial materials.
To achieve our goals and to maintain our position as market leader, we shall strive by upholding the following principles:
- Deliver quality products/services that meet and/or exceed customer requirements & expectations through efficient and on-time delivery of products and services.
- Regularly source the best in class products of our interests across the globe and try to obtain sole distributorship.
- Encourage & involve employees by providing regular training programs.
- Comply with requirements and continuously improve our Quality Management System and its effectiveness by establishing and reviewing quality objectives and by effective process control measures.
- Continuous improvement towards desired goals through team participation and measurements of processes.